Refund Policy
1. Right of Withdrawal:
You have the right to withdraw from the purchase contract within 14 business days from the receipt of the goods, without having to provide any justification. To exercise this right, you must send us a written communication within the aforementioned period, specifying your intention to return the goods.
2. Return Procedure:
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Contact our customer service at +390656549521 or via mail at info@brera22.com
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Fill out the return form indicating the reason for the return and the order details.
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Carefully pack the items to be returned, including all accessories and the original packaging.
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Send the package using a trackable shipping service and keep the shipping receipt.
3. Return Conditions:
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Items must be returned in their original condition, with all tags attached and without signs of wear.
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Returns will not be accepted for items that are damaged or altered by the customer.
4. Refunds:
Once the returned items have been received and verified, we will process the refund within 30 business days, using the same payment method used for the purchase.
5. Shipping Costs:
Return shipping costs are the responsibility of the customer.
6. Contact:
For any questions or assistance regarding returns and refunds, please contact us at +390656549521 or via mail at info@brera22.com
7. Address:
Return Address Information for Different Warehouses . We would like to provide you with important information regarding our return process and the designated return addresses for our various warehouses. Ensuring smooth and efficient returns is crucial to us, and we want to make sure you are aware of the correct return address for each warehouse
Italy Warehouses (Piacenza, Beati, Florence, Giuseppe, Milan, Milano, and Modena):
All our Italian warehouses share the same return address, which is as follows:
Company Name: Lux Distribution AB
Address: Via Giuseppe Beati 26, PIACENZA 29122
Contact Number: +39 320 574 3220
Germany Salzburg Warehouse:
Company Name: Lux Distribution AB
Address: Via Giuseppe Beati 26, PIACENZA 29122
Contact Number: +39 320 574 3220
Australia Sydney Warehouse:
Company Name: Lux Distribution AB
Address: Via Giuseppe Beati 26, PIACENZA 29122
Contact Number: +39 320 574 3220
Sweden Stockholm Warehouse:
Company Name: Lux Distribution AB
Address: Via Giuseppe Beati 26, PIACENZA 29122
Contact Number: +39 320 574 3220
Sweden Jonkoping Warehouse:
Company Name: Joseph Tekin
Address: Fabriksvägen 9, BANKERYD 564 35
Contact Number: +46 76 169 82 53
USA Florida Warehouse:
Company Name: BGW Wholesale
Address: 665 Florida Central Pkwy, Longwood, FL 32750
Contact Number: +1612984399
USA-Minnesota Warehouse:
Company name: LUX LAIR
Address: 400 South 4th Street, Suite 401M-115
Minneapolis, MN 55415 US
Contact Number: 800-701-2841